Troubleshooting

Have you checked the “Known Issues” list first?

It is very possible you’re experiencing a known issue. So before scratching your head and trying to figure out the problem, make sure you have checked the Known Issues list first.

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Pagico running too slow?

There are many factors that can slow down a computer program or even your entire system. However, if Pagico is the only program running abnormally slow, here are some thoughts:

1. Your database is stored on a flash drive or net drive?

Pagico is an intelligent program. Some times it reads and writes to the database in the background even when you’re not writing or saving something into it. So, if your database is stored on a low-speed storage, such as a flash drive or net drive, please shut down Pagico, move the database onto your hard drive (or firewire connected external hard drive), and re-open the it.

2. You’re connected to a wireless network with very weak (or barely has) reception

Pagico is built with tons of web technologies, so it might need to access the internet (for example, sync with the MobileNote server) from time to time. If you’re connected to a wireless network with very weak or barely has reception, it might eventually cause Pagico not working properly, because it might be always trying to connect to the remote server through the wireless network, which barely really works.

3. Your computer has security software installed with web content filtering option turned on

As mentioned before, Pagico is built with web technology. So, if your computer has security software installed with web content filtering option turned on, it might (very unlikely, though) try to filter everything that Pagico presents to you. This is a very unlikely event, but it is possible. So a good practice might be, turn the web content filtering option off temporarily and see if the performance of Pagico changes. If it doesn’t, turn the option back on; if it does, you’ll need to add “Pagico” to the trusted program list in your security program.

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Permission issues when opening a database?

The Pagico databases is actually a folder containing all sorts of important information. On systems with strict permission policies, such as Mac OS X and Linux systems, the permission of the files and folders within the database folder could change when duplicated or moved.

Pagico will test to confirm that it has the read and write permission to the database files upon opening. So when it reports permission issues, you’ll need to set the database folder and all its enclosed items to be accessible to you in both read and write mode.

And no, there is not a “read-only” mode for Pagico databases, even though some times you are not intend to change the database.

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On Mac: Could not import files into Pagico databases?

The Mac OS X uses an advanced file system that supports complicated file permission settings. However, in some cases things might go slightly wrong: nothing shows up when you try to import files into a specific Pagico database. When this happens, a very easy permission-fix might get things going again:

  1. Make a duplicate of the database that you’re having problems with;
  2. Open up the duplicated database and see if you can import files;
  3. If yes, get rid of the original database and keep using the newly duplicated one.

If it does not work after step 2, please contact us.

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Making Pagico compatible with 64-bit Ubuntu

This article describes how to make Pagico compatible with 64-bit Ubuntu operating systems. Special thanks to Pete Elsdon for putting this tutorial together.

Disclaimer: This method is not officially supported, therefore it is not guaranteed that this method will work under Ubuntu 9.04 / 9.10 and any future updates. Also this tutorial is intended for intermediate and advanced Ubuntu users as it involves some terminal work.

How To

  1. Check that you have getlibs installed – it should be available via the Synaptic Package Manager.
  2. Download the Pagico installer file as you need from here.
  3. Open a terminal and navigate to the directory in which the installer file was saved.
  4. Because this installer will be for a 32 bit architecture, we have to ‘force’ install. So type:
    sudo -i dpkg -i –force-architecture pagico……
  5. Do NOT run Pagico from a menu or by invoking Gnome Do or such like yet. Instead run it from a terminal first in order to figure out what libraries it’s going to need.
  6. Simply type ‘pagico’ (followed by “enter”) in the terminal.
  7. You’ll get a series of error messages which will point you to the libraries that are missing. You’ll probably see something like: ‘error while loading shared libraries: libxxx..so.6′
  8. This is where getlibs does its thing. Using the above as an example we’d type ’sudo -i getlibs -l libxxx.so.6′, and that should then take care of that library. For each missing library do the same using its name exactly as displayed in the error message.
  9. Keep doing this until eventually Pagico should run from the terminal. When that happens you can then launch Pagico via the menu command, or however you like.
  10. When you upgrade to a newer version of Pagico you’ll have to follow this procedure, but there are normally only two or three shared libraries to update.

Some external articles that you might find helpful:

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Lost your activation code?

Whenever you’re re-installing Pagico, there is a chance that you might be asked for activation code again. And if you lost it, don’t worry. It’s very easy to recover your activation code through our online system.

To request a code redelivery, simply click here, type in the email address associated with your license, and hit enter.

If successful, you’ll receive an email containing your activation code in just seconds (depend on network conditions).

Message getting blocked?

The automated email containing your activation code might get blocked by your mail server as SPAM, although it doesn’t contain any malicious material. So if you still don’t have the message 10 minutes after requesting it, it probably has been blocked. Contact us so we can manually send the code to you.

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Schedule Flowchart

A whole new way to see and arrange your schedule

A whole new way to see and arrange your schedule

Pagico presents your schedule in a whole new way. Unlike traditional calendar views, this flowchart helps you concentrate on what’s in the near future, what needs to be done, and what’s already overdue. It also provides a clearer sense of time for long-term projects, rather than “pop up in your calendar, saying that your final project is due tomorrow”, which is already too late.

Drag it around

The flowchart by default shows two-week schedule: from last week to next week, centered on “today”. However, you can drag the flowchart horizontally to see two weeks in the past and in the future.

By pressing the “dot” button, you can reset your schedule view to center on today.

The color says a lot

Different colors are used for tasks with different status. Green bars indicate the tasks are beginning today; Grey bars indicate tasks that begin in the future; Blue bars indiate tasks that are started, but not due very soon; Orange bars indicate tasks that are due soon; Red bars indicate overdue tasks.

Also posted in Managing Schedule | Back to Top | 4 User Contributed Notes.